Repair Scams

Each year the Better Business Bureau takes calls from residents who received damage to their homes. A common factor in these calls is that the resident trusted an unknown “contractor” who knocked on their door offering help with their repair needs. Unfortunately, the stories usually end up with the resident being scammed out of their hard-earned money and left with the repair job incomplete.

Consumers with home repair needs should keep in mind the following:
~Most licensed contractors don’t wander neighborhoods knocking on doors to look for work.
~If the person at your door claims they did work for someone else in your neighborhood, don’t just take their word for it, ask your neighbor.
~Obtain the name and address of the company that person allegedly represents to check the company licensing.
~Don’t succumb to high-pressure sale tactics in person or over the phone.
~Do not pay cash in full before work begins.
~Obtain quotes from multiple companies before making a final decision.

We encourage Arizona residents to first check out a company with Better Business Bureau and the Arizona Registrar of Contractors before hiring someone to do work on their home.